Hello there,
I have problem in our PowerEdge MD36000f which is the left fan (Slot 1) has problem in the power supply. I called the service support this morning and the quality of the connection wasn't good at all. They phoned me back on my mobile number and they asked me to wait. The call cut off and they did not call me again. We have a 4-hours support warranty and did not get the benefit of that so far.
Is there any other way to sort this out, please? My location is in Saudi Arabia and the service tag number is <ADMIN NOTE: Service tag removed per privacy policy>
Kindest,